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The existing business paradigm in the sawmill industry is that improvements are achieved by enhancements at each individual sawmilling plant. The authors investigate a collaborative approach, and propose a model for optimizing production and inventory planning decisions within a system of plants.

The methodology models the sawmill production process in terms of two transformation stages and two inventory stages. The authors then extend the model to account for supply chain decisions consisting of timber transfers among plants. They apply the model at 11 Chilean sawmills to evaluate whether they can benefit from operating in a more integrated manner.

The authors find an opportunity to increase profits by more than 15 percent through a higher utilization of the capacity and a better assignment of production orders.

The study neglects the possibility of exchanging raw material among plants. Also, the findings are derived from a computational simulation, so are estimates, not actual observations.

The study challenged the business paradigm of the company the authors performed the study for. Now, it is implementing the suggested improvements.

An investigation into how a number of sawmilling companies working together can profit from their distinctive competitive advantages, and which proved successful in challenging one company's business paradigms.

The purpose of this paper is to propose a combination of forecasting methods that enables a holistic understanding of a future situation, given certain influencing variables by a combination of real data and expert knowledge.

The proposal combines two well-known methods: first, system archetypes that correspond to generic structures, allowing us to handle model management issues, and second, system dynamics that offers technical support on a computational level to assess different scenarios or problem solutions.

The case study considers the situation of the mining industry in Chile and its related variables, including four different scenarios. Based on the proposed methodology, the results indicate that: first, the price of copper is paramount for the industry and its effects are not limited to company profits; second, a long period of downfall in copper prices could halt exploration and development projects.

Systemic archetypes are still a subject of research and their application in different fields of knowledge continues to increase to improve this simulation approach.

The case study illustrates the combination of a Vester matrix and initial system archetype models that are enriched using the system dynamics approach. Indeed, the case study aims to understand the consequences of different scenarios based on the problem-driven approach provided by Vester.

The goal of prospective studies of large-scale and complex situations is to model the real situation to obtain solutions that may enhance social welfare.

The proposed methodology contributes to the existing literature by integrating techniques such as the Vester matrix, system archetype modelling and system dynamics simulation, all of which were proposed previously in the literature as independent techniques.

Este artículo propone una combinación de métodos de pronósticos que permite una comprensión holística de una situación futura, dadas ciertas variables de influencia mediante una combinación de datos reales y conocimiento de expertos.

La propuesta combina dos métodos conocidos: (i) arquetipos de sistemas que corresponden a estructuras genéricas, lo que nos permite manejar los modelos, y (ii) la dinámica de sistemas que ofrece soporte técnico a nivel computacional para evaluar diferentes escenarios o soluciones de problemas.

El caso de estudio considera la situación de la industria minera en Chile y sus variables relacionadas, incluidos cuatro escenarios diferentes. Según la metodología propuesta, los resultados indican que i) el precio del cobre es primordial para la industria y sus efectos no se limitan a las ganancias de la empresa; ii) un largo período de caída en los precios del cobre podría detener los proyectos de exploración y desarrollo.

Los arquetipos sistémicos siguen siendo un tema de investigación y su aplicación en diferentes campos del conocimiento continúa aumentando para mejorar este enfoque de simulación.

El estudio de caso ilustra la combinación de una matriz de Vester y los modelos de arquetipos del sistema inicial que se enriquecen utilizando el enfoque de dinámica de sistemas. De hecho, el caso de estudio apunta a comprender las consecuencias de diferentes escenarios basados en el enfoque orientado a los problemas proporcionado por Vester.

El objetivo de los estudios prospectivos para situaciones de gran escala y complejas es modelar la situación real para obtener soluciones que puedan mejorar el bienestar social.

La metodología propuesta contribuye a la literatura existente mediante la integración de técnicas como la matriz de Vester, el modelado de arquetipos del sistema y la simulación de dinámica de sistemas, todo lo cual se propuso anteriormente en la literatura como técnicas independientes.

On 6th of March 1997, the President of the Republic of Chile, Eduardo Frei, inaugurated the hydroelectric dam of Pangue. This plant is the first phase of a mega-project which will involve the construction of six dams in the Bio-Bio River in the heart of ancestral territory of the Mapuche. The inauguration was accompanied by protests from political personalities inside and outside the country, ecological groupings, indigenous organizations, political parties, and international organizations. What at first glance may be considered as yet another one of those controversial dam constructions – situations that nowadays are occurring on all continents – in reality is a step in a sophisticated project of ethnicide on the Mapuche people which has been inherited from the Pinochet dictatorship.

How does state repression influence levels of mobilization in authoritarian regimes? This study argues that the relationship between repression and protest is temporally dynamic. Specifically, the short- and long-term effects of autocrats' coercive actions differ conditionally on each phase of the contentious cycle. This argument is tested taking advantage of an original database of protest events in Pinochet's Chile between 1982 and 1989. Using an Interrupted Time Series design, the results show that the State of Siege declarations issued in 1984 and again in 1986 had divergent short- and long-term influence. When the cycle was on an expansive stage, the State of Siege shows no immediate influence on the protests, followed by an increase in long-term mobilization. However, when the mobilization was declining, the State of Siege was associated with an immediate and prominent drop in mobilization, followed by a progressive decrease in the number of protests over the long term. This chapter contributes to the literature on the protest–repression nexus by providing new evidence on the dynamics shaping the relationship between state repression and civil disobedience in authoritarian regimes.

This research investigates new innovative service models that provide opportunities for hearing and deaf individuals to switch roles within a co-created service encounter to allow for an enhanced perspective-taking experience. The purpose of this paper is to gain an in-depth understanding of deaf individuals’ experience working within such models using their preferred language, American sign language, to interact with a primarily hearing-majority customer base.

Data were collected for two studies through qualitative depth-interviews with both the deaf service employees and the hearing-majority customers from a North American restaurant founded on this innovative service model.

Results of these studies yield new insights into understanding the value generated for both the minority and majority populations within this co-creation platform. Notably, the deaf employees primarily recognize the transformative value derived from this service experience, whereas the hearing customers note the missing habitual value elements to which they are accustomed in traditional service encounters that inhibit repatronage intentions.

This is the first study to investigate the interpersonal service experience of deaf and hearing individuals within these emerging service models. Further, this research represents an initial attempt to explore a co-creative service experience between two different cultures, the deaf-minority and hearing-majority populations, with differing levels of ability.